Privacy policy

Happy Heads, SL, in application of current regulations on the protection of personal data, informs that the personal data collected through the forms on the Website: https://www.olaliving.es/, are included in the automated files specific to users of the services of Happy Heads, SL The purpose of the collection and automated processing of personal data is to maintain the commercial relationship and perform information, training, advice and other activities of Happy Heads, SL. These data will only be transferred to those entities that are necessary with the sole objective of complying with the previously stated purpose. Happy Heads, SL adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, relating to the protection of natural persons with regard to the processing of personal data and the free circulation thereof, and repealing the old LOPD, the new Organic Law 3/2018, of December 5, on Data Protection and Guarantee of Digital Rights ( LOPDGDD). The user may at any time exercise the rights of access, opposition, rectification, cancellation, limitation and portability recognized in the aforementioned Regulation (EU). The user can exercise these rights by emailing: hello@olaliving.es or at the address: Passatge sert 1,CP,0803- Barcelona (Barcelona) The user declares that all the data provided by him is true and correct, and undertakes to keep it updated, communicating changes to Happy Heads, SL Purpose of processing personal data: For what purpose will we process your personal data? At Happy Heads, SL, we will process your personal data collected through the Website: https://www.olaliving.es/, for the following purposes: 1. Comply with the commercial, labor, corporate and accounting obligations of the company. 2. Provide services in accordance with the particular needs of clients, in order to fulfill the contracts signed by it. 3. Sending commercial information and newsletters about new services offered on the web and in the sector. 4. Comply with the company's internal processes regarding supplier and contractor management. 5. The process of filing, updating systems, protecting and custody of information and company databases. 6. The transmission of data to third parties with whom contracts have been entered into for this purpose, for commercial, contractual, administrative, marketing and/or operational purposes. 7. For security or fraud prevention purposes. 8. Execute a contract signed remotely with the user. 9. Acquire the products offered through the website. 10. Provide the services contracted by the user. 11. Send promotional information electronically. 12. Provide the information requested by the user through the contact form. 13. Payment and reservation of stays 14. online check in and selfie for identity verification We remind you that you can object to the sending of commercial communications by any means and at any time, by sending an email to the address indicated above. The fields of these records must be completed, and it is impossible to achieve the stated purposes if this data is not provided. How long is the personal data collected kept? The personal data provided will be kept as long as the commercial relationship is maintained or you do not request its deletion and for the period for which legal responsibilities may arise for the services provided. Legitimation: The processing of your data is carried out with the following legal bases that legitimize it: 1. The request for information and/or the contracting of the services of Happy Heads, SL, whose terms and conditions will be made available to you in any case, prior to a possible contract. 2. Free, specific, informed and unequivocal consent, as we inform you by making this privacy policy available to you, which after reading it, if you agree, you can accept through a statement or a clear action affirmative, like marking a box provided for that purpose. If you do not provide us with your data or do so incorrectly or incompletely, we will not be able to respond to your request, making it completely impossible to provide you with the requested information or to carry out the contracting of the services. Recipients: The data will not be communicated to any third party other than Happy Heads, SL, except under legal obligation. Data collected by users of the services In cases where the user includes files with personal data on shared hosting servers, Happy Heads, SL is not responsible for non-compliance by the user with the RGPD. To prove the identity of the guest, a selfie will be requested, which will be deleted from the system on the same day of check out. Intellectual property rights https://www.olaliving.es/ Happy Heads, SL is the owner of all copyright, intellectual and industrial property, "know how" and any other rights related to the contents of the website https://www.olaliving.es/ and the services offered on it. itself, as well as the programs necessary for its implementation and related information. Reproduction, publication and/or non-strictly private use of the contents, total or partial, of the website https://www.olaliving.es/ is not permitted without prior written consent. Software Intellectual Property The user must respect the third-party programs made available to them by Happy Heads, SL, even if they are free and/or publicly available. Happy Heads, SL has the necessary exploitation and intellectual property rights for the software. The user does not acquire any right or license for the contracted service, on the software necessary for the provision of the service, nor on the technical information for monitoring the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only during their duration. For any action that exceeds the fulfillment of the contract, the user will need written authorization from Happy Heads, SL, and the user is prohibited from accessing, modifying, viewing the configuration, structure and files of the servers owned by Happy Heads, SL, assuming civil and criminal liability arising from any incident that may occur in the servers and security systems as a direct consequence of negligent or malicious action on your part. Intellectual property of the hosted content Use contrary to intellectual property legislation of the services provided by Happy Heads, SL and, in particular, of: 1. Use that is contrary to Spanish laws or that infringes the rights of third parties. 2. The publication or transmission of any content that, in the opinion of Happy Heads, SL, is violent, obscene, abusive, illegal, racial, xenophobic or defamatory. 3. Cracks, program serial numbers or any other content that violates the intellectual property rights of third parties. 4. The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, relating to the protection of natural persons with regard to the processing of personal data and the free circulation of such data. 5. The use of the domain's mail server and email addresses to send unwanted mass mail. The user has full responsibility for the content of their website, the information transmitted and stored, hypertext links, third party claims and legal actions in reference to intellectual property, third party rights and protection of minors. The user is responsible for the laws and regulations in force and the rules that have to do with the operation of the online service, electronic commerce, copyright, maintenance of public order, as well as universal principles of Internet use. The user will indemnify Happy Heads, SL for the expenses generated by the accusation of Happy Heads, SL in any cause whose responsibility was attributable to the user, including legal defense fees and expenses, even in the case of a non-final judicial decision. Protection of hosted information Happy Heads, SL makes backup copies of the content hosted on its servers, however it is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the total replacement of data deleted by users, since the aforementioned data could have been deleted and/or modified during the period of time that has elapsed since the last backup copy. The services offered, except for specific backup services, do not include the replacement of the contents kept in the backup copies made by Happy Heads, SL, when this loss is attributable to the user; In this case, a rate will be determined according to the complexity and volume of the recovery, always with prior acceptance by the user. The replacement of deleted data is only included in the price of the service when the loss of content is due to causes attributable to Happy Heads, SL. Commercial communications In application of the LSSI. Happy Heads, SL will not send advertising or promotional communications by email or other equivalent means of electronic communication that have not been previously requested or expressly authorized by their recipients. In the case of users with whom there is a prior contractual relationship, Happy Heads, SL is authorized to send commercial communications regarding products or services of Happy Heads, SL that are similar to those that were initially contracted with the client. . In any case, the user, after proving his or her identity, may request that no more commercial information be sent to him or her through the Customer Service channels.

REV: 20.3009